This Privacy Policy clearly explains how ceri123 collects, uses, stores, and protects the personal data of all registered members in Malaysia. We understand that privacy is a matter of trust, and that trust must never be taken lightly — especially in an industry that involves players' financial information.
This document is written in plain, easy-to-understand language. We don't want you to need a law degree to understand your rights. If any section is unclear, our support team ceri123 happy to help you understand it.
Six core principles that guide how we handle your personal data
All data transmitted between your device and our servers ceri123 is protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banks, including Maybank and CIMB. Your information cannot be intercepted or read by unauthorised parties during transmission.
Member personal data ceri123 has never been and will never be sold to advertisers, data brokers, or any third party unrelated to platform operations. Your information is collected solely for the stated purposes and is not used for external marketing without your explicit consent.
Only staff ceri123 who require access to your personal data for authorised operational purposes only. All internal access is strictly logged and monitored. No staff member may access player data for personal reasons or outside the scope of their role.
Your personal data is not stored indefinitely. ceri123 has a clear data retention policy — active account information is kept for the duration of the account's activity and for 5 years following closure, in line with Malaysian legal compliance requirements. Data that is no longer needed is securely deleted.
You have the right to access, correct, or request the deletion of your personal data held by ceri123 in most circumstances. Requests can be made directly through your account settings or by contacting our customer support team — and we will process them within 30 days.
ceri123 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how organisations handle individuals' personal data. All our data collection and processing practices are designed to meet the applicable requirements of the PDPA.
ceri123 collects several categories of personal information from members and visitors to our platform. This is done through three main methods — information you provide directly, information collected automatically as you use the platform, and information received from authorized third parties.
Information You Provide Directly:
Automatically Collected Information:
ceri123 does not collect credit card numbers directly. All financial transactions are processed through authorized third-party payment providers — such as FPX processors and digital wallet gateways — which maintain their own security standards.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, IC number | Account verification, KYC, fraud prevention |
| Relationship | Phone number, email | Communications, OTP verification, notifications |
| Financial | Bank account number, digital wallet name | Processing deposits and withdrawals in MYR |
| Technical | IP address, device type, browser | Account security, fraud detection |
| Games | Betting history, play duration | Dispute resolution, Responsible Gaming |
| Cookies | Session data, user preferences | Platform functionality, user experience |
ceri123 uses personal data collected solely for lawful, stated purposes. The following outlines the primary purposes for which our platform uses your data:
ceri123 does not use your data to make automated decisions that have legal or significantly material consequences for you without human involvement. All major decisions — such as account closures or withdrawal rejections — are reviewed by staff.
ceri123 does not sell your personal data. However, there are situations where we need to share certain data with selected third parties to keep our platform running effectively and to comply with applicable laws:
ceri123 does not share your personal data with:
Your personal data is stored on servers maintained with a high level of both physical and digital security. ceri123 takes a layered approach to data security:
Data Retention Period: ceri123 retains your personal data for the duration your account remains active and for up to 5 years after account closure, in line with Malaysian legal compliance requirements, including record-keeping obligations under anti-money laundering laws. Data that is no longer needed or has exceeded the specified retention period will be securely deleted using methods that ensure the data cannot be recovered.
Although ceri123 takes all reasonable precautions, no security system can guarantee absolute protection against every threat. In the event of a data security breach affecting your personal data, ceri123 will notify you within the timeframe required under Malaysia's PDPA.
You also play an important role in keeping your account secure. Use a strong, unique password and enable two-factor authentication in your account settings ceri123 you, and never share your login credentials with anyone.
ceri123 uses cookies and similar tracking technologies to keep the platform running smoothly and to enhance your overall experience. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser. Most browsers allow you to view, delete, or block cookies from specific websites. Please note that blocking essential cookies may affect the functionality of the platform ceri123.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by ceri123. We fully respect and uphold these rights:
You may request a copy of the personal data we hold about you. Such requests will be processed within 30 days.
If your data is inaccurate or incomplete, you may request a correction at any time through your account settings or by contacting customer support.
Under certain circumstances, you may request that your data be deleted. This request is subject to legal compliance obligations that may require us to retain certain data.
You may object to the processing of your data for direct marketing purposes at any time, and your objection will be honoured without conditions.
You may request that the processing of your data be restricted in certain circumstances while a dispute or investigation is ongoing.
You may request your data in a machine-readable format for transfer to another service provider where applicable.
To exercise any of the rights above, please contact our customer support team ceri123 via email at privacy@ceri123.ws or through the Live Chat function within the platform. We will verify your identity before processing any request to ensure the security of your data.
Platform ceri123 is intended for users aged 18 and above only. ceri123 does not knowingly collect or process personal data of individuals under the age of 18.
If we determine that personal data of a child has been collected without proper age verification, we will promptly take the following steps:
If you are a parent or guardian who believes your child may have registered an account at ceri123, please contact us immediately at privacy@ceri123.ws so that prompt action can be taken.
If you use a device shared with children, make sure you log out of your account ceri123 after each gaming session, and use your device's password protection feature to prevent unauthorized access.
ceri123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. Any significant amendments will be communicated to you via email or in-platform notification at least 7 days before the changes take effect.
The "Updated" date at the top of this page reflects the last time this Privacy Policy was reviewed. We encourage you to check this page periodically. Your continued use of the ceri123 after the amendment's effective date constitutes your acceptance of the revised policy.
Version history of this Privacy Policy is available upon request — contact our customer support if you would like to review a previous version of this document for comparison.
If you have any questions, concerns, or requests relating to this Privacy Policy or how ceri123 handles your personal data, you may reach us through the following channels:
For requests relating to data rights such as access, correction, or deletion, please clearly state the type of request and include your account number ceri123 you along with your registered phone number so we can verify your identity quickly.
If you are not satisfied with our response ceri123 regarding your privacy request, you have the right to lodge a complaint with the Department of Personal Data Protection under the Ministry of Communications Malaysia in accordance with the provisions of the PDPA 2010.
Quick answers to the most frequently asked questions about data privacy on our platform
Ceri123 protects your personal data with 256-bit SSL encryption, Malaysia PDPA compliance, and a straightforward privacy policy free of confusing legal jargon. Register for free today and explore Live Blackjack, Roulette, Malaysia Super League football betting, e-sports, and much more — all in Bahasa Melayu with secure deposits via Touch 'n Go or DuitNow.