Ceri123 Terms & Conditions – Platform Usage Rules for Malaysia

1. Definitions & Scope of Use

In this Terms & Conditions document, the following terms carry the meanings as defined:

• "ceri123" or "Platform" refers to the ceri123.ws website and all services provided through it, including online casino games, Sports Betting, lottery, and all related features.
• "Member" or "User" refers to any individual who has registered a valid account on the platform ceri123.
• "Account Balance" refers to the total funds in MYR (Malaysian Ringgit) available in your account ceri123 your account at any one time.
• "Bonus" refers to free credits, cashback, or other incentives offered by ceri123 to members in accordance with the applicable promotion terms.
• "Valid Bet" refers to any wager placed in accordance with the stipulated rules and does not involve any activity prohibited under these terms.

These Terms & Conditions apply to all users of the platform ceri123, regardless of the method of access (web browser, mobile app or any other device). By accessing or using the platform ceri123 in any way, you confirm that you have read, understood, and agreed to be bound by all the terms set out herein, including our Privacy Policy and Responsible Gaming policy, which form part of this overall agreement.

2. Member Eligibility

To register and use the services ceri123, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration. ceri123 does not permit the participation of underage individuals under any circumstances.
• Must be an individual and not a business entity or company. The account ceri123 is for personal use only.
• Hold an active Malaysian mobile number and a valid email address for verification and communication purposes.
• Not currently on a self-exclusion list from the platform ceri123 or any relevant gambling exclusion programme.
• Do not operate on behalf of another individual or register an account for someone else's use.

ceri123 reserves the right to request age and identity verification documents at any time. Accounts that fail to verify eligibility within the specified period may be temporarily suspended or terminated. All winnings obtained by members who do not meet eligibility requirements are void and non-claimable.

3. Account Registration

Each individual is only permitted to hold one active account on the platform ceri123. Owning multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of all pending winnings.

During registration, you are required to provide truthful, accurate, and up-to-date information. The details you will need to provide include:

• Full name as per official identification document (identity card or passport)
• An active Malaysian mobile number
• A valid and active email address
• Accurate date of birth for age verification
• A strong and unique password for your account ceri123 your

You are fully responsible for maintaining the confidentiality of your password and account login details ceri123 your account. Never share your login credentials with anyone, including individuals claiming to work with ceri123. Our team will never ask for your password via email, chat, or phone call.

If you suspect your account has been accessed without authorisation, please contact customer support ceri123 immediately via the Live Chat function on the platform for prompt action.

4. Deposits & Withdrawals

ceri123 supports the following deposit and withdrawal methods, which are the most popular and trusted payment options in Malaysia:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (direct transfer)
• FPX – Maybank2u, CIMB Clicks and other local banks
• Boost eWallet
• ShopeePay

Deposit Limit: The minimum deposit per transaction is RM10. There is no maximum deposit limit set for fully verified accounts, although ceri123 reserves the right to conduct additional checks on deposits exceeding a certain amount for the purposes of anti-money laundering compliance.

Withdrawal Process: Withdrawal requests that meet all requirements will be processed within 15 minutes for amounts up to RM5,000 and within 24 hours for larger amounts. The minimum withdrawal is RM30 per transaction. ceri123 only processes withdrawals to the same payment method used for your most recent deposit — this is a security measure to prevent fraud.

ceri123 is not liable for delays caused by payment service providers, including bank processing times or third-party system limitations beyond our control.

5. Bonus & Promotions

All bonuses, cashback, and promotions offered by ceri123 subject to the specific terms stated in the relevant promotion's description. General terms applicable to all promotions ceri123 is as follows:

• Rollover/Wagering Requirement: Most bonuses require you to wager a specified amount before the bonus balance can be converted into withdrawable funds. The wagering requirements for each promotion are stated clearly in the promotion description.
• Validity Period: Bonuses have a stated validity period. Any unused bonuses or unfulfilled wagering requirements within this period will expire automatically.
• One Bonus at a Time: You may only use one bonus at a time unless otherwise stated in the relevant promotion terms.
• Bonus Abuse Policy: Attempting to abuse the bonus system ceri123 — including opening multiple accounts to claim bonuses repeatedly, using bonus balances to place bets on both sides of a game, or any strategy clearly intended to exploit promotions — may result in bonus forfeiture and account action.

ceri123 reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice. Members who have already received a bonus and are in the process of meeting wagering requirements before the change takes effect will remain covered by the original promotion terms.

6. Game Rules

All games available on the platform ceri123 — including Blackjack, Roulette, Jackpot, table games, lottery, and all live Sports Betting markets — are operated in accordance with the game rules established for each game. Game-specific rules are available in the relevant game help section within the ceri123.

General principles applicable to all games at ceri123:

• Final game outcomes are conclusive and may not be disputed once a round or hand has been completed, unless a verifiable technical error occurred.
• In the event of a technical disruption during gameplay, ceri123 will use system records to determine the status of bets. Unsettled bets resulting from technical disruptions caused by ceri123 will be refunded in full to the player.
• For Sports Betting, match results published by leading news sources and the relevant sports governing bodies are the definitive reference.
• All successful in-play bets placed before the odds are closed for a match are valid and will be settled according to the actual result of that match.

7. Prohibited Conduct

The following activities are strictly prohibited on the platform ceri123 and may result in immediate account closure, forfeiture of all winnings, and legal action where necessary:

• Identity Fraud: Registering using another person's information, using falsified documents, or providing inaccurate information during registration or account verification.
• Multiple Accounts: Registering, owning or using more than one account ceri123 in any way.
• Money Laundering: Using the platform ceri123 to process funds derived from illegal activities or to conceal the source of funds.
• Bug Exploitation: Deliberately exploiting technical bugs within the system ceri123 to gain an unfair advantage. Players who discover a bug are required to report it to customer support.
• Unauthorised Collusion: Colluding with other players at the same table to gain an unfair advantage, particularly in Blackjack and other live table games.
• Bonus System Abuse: Using systematic methods to exploit promotions and bonuses ceri123 exceeding the set limit.
• Use of Automated Software: Using bots, automated scripts, or any software that interacts with the platform ceri123 automatically without written consent.

ceri123 uses a sophisticated activity monitoring system to detect suspicious behaviour. If your account is flagged for review, you may be asked to provide additional documents and account activity may be temporarily suspended until the review is complete.

8. Account Suspension & Closure

ceri123 reserves the right to suspend or close any member's account with reasonable cause, including:

• Confirmed breach of any terms within this document
• Failure to verify identity or age within the stipulated timeframe
• Requests from relevant authorities or law enforcement bodies
• Activity that poses a financial or security risk to the platform or other members

In the event of account closure not involving a breach of terms, any remaining account balance after deducting disputed winnings will be returned to the member via their registered payment method within 7 business days.

Members may also choose to voluntarily close their own account at any time through account settings or by contacting customer support ceri123. Voluntary closure does not affect your right to claim any valid account balance.

9. Privacy & Data Security

Collection, processing, and storage of members' personal data ceri123 governed by our separate Privacy Policy, which forms part of the overall agreement between you and ceri123. You are encouraged to read Privacy Policy us in full for a complete understanding of how we handle your data.

In summary, the key principles governing data privacy at ceri123:

• Your personal data is collected solely for the stated purposes and will not be used for any other purpose without your consent.
• Your data is not sold to advertisers or third parties unrelated to the operations of ceri123.
• All financial transactions are encrypted using industry-standard 256-bit SSL technology.
• You have the right to request access to your personal data held by ceri123 and to request the correction or deletion of such data under certain circumstances.

10. Responsible Gaming

ceri123 takes its social responsibility seriously. Gambling is a form of entertainment and should be enjoyed within reasonable limits of time and affordability. We provide a range of tools to help members manage their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings. Decreases to limits take effect immediately; increases require a 72-hour waiting period.
• Loss Limit: Set a maximum amount you are willing to lose within a given period to help manage your gambling budget.
• Session Limit: Set a time limit for each gaming session and receive alerts when you are approaching your limit.
• Temporary Break: Take a break from the platform ceri123 for 24 hours, 7 days, or 30 days without closing your account.
• Self-Exclusion: For a longer duration, you may apply for self-exclusion ranging from 6 months to an indefinite period.

If you are concerned about your own gambling habits or those of someone you care about, please visit our Responsible Gaming us for more information and relevant support resources in Malaysia.

11. Limitation of Liability

Platform ceri123 provided "as is" and we make no guarantee that the service will be entirely free from interruptions or errors. That said, we are committed to minimising disruptions and resolving any technical issues promptly.

ceri123 is not liable for:

• Losses arising from internet connectivity disruptions or technical issues on the user's end
• Gambling decisions made based on information misunderstood by the user
• Indirect losses arising from the use of or inability to use the platform
• Payment delays caused by third-party systems such as payment processors or banks

Maximum liability ceri123 to any member shall not exceed the total amount deposited by that member in the 12 months preceding the claim.

12. Amendments to Terms

ceri123 reserves the right to modify these Terms & Conditions at any time. Members will be notified of significant changes via email or in-platform notification at least 7 days before the amendment takes effect, unless the amendment is required immediately for legal or security reasons.

Use of the platform ceri123 continued after the amendment's effective date will be considered acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and claim any valid balance before the effective date.

The "Last Updated" date shown at the top of this page reflects when these Terms & Conditions were last reviewed. We encourage you to check this page periodically to stay informed of the latest version.

Any questions regarding these Terms & Conditions may be directed to our customer support team ceri123 via email at support@ceri123.ws or through the Live Chat function available 24/7 on the platform. We will respond in Bahasa Melayu and endeavour to address every enquiry within 4 business hours.